Teralis Technologies · AI Digital Staff for Business
Every conversation understood.
Every action captured.
Teralis gives businesses intelligent digital staff that answer customer communications, understand what people need and turn every conversation into clear, actionable work for your team.
Conversations become context. Context becomes work.
BUSINESS COMMUNICATIONS
Example workspaceYour day, in focus.
Every conversation. A clear next step.
Action required
Example enquirySM
Sarah Murphy
NewService enquiry · Callback requested
Confirm preferred date with the customer.DB
David Byrne
Follow-upSales enquiry · Information requested
Send the approved service information.Calls → Queue → Resolved
Conversation context
IllustrativeA customer would like to arrange a service next week and has requested a callback.
INTENTService enquiry
NEXT ACTIONStaff callback
OWNERService team
Illustrative workspace using sample enquiries. Shown to explain the workflow; it is not production customer data or evidence of connected integrations.
Business-specific AI staffStructured conversation recordsClear follow-up for your teamHuman oversight
From conversation to action
Answering is only the beginning.
A customer needs more than a response. Your team needs the details, the context and a clear next step. This is the Teralis workflow.
ANSWER
A customer calls. Teralis provides the first response.
UNDERSTAND
Identify the request and ask relevant follow-up questions.
TRANSCRIBE
Capture the conversation as a readable record.
SUMMARISE
Bring the intent and important details together.
ACTION
Create Action Required and assign follow-up to staff.
ILLUSTRATIVE AUTOMOTIVE ENQUIRY
“I need to book a service. The engine warning light has come on.”
ACTION REQUIRED
Service enquiry captured. Vehicle details recorded. A callback task for the service team, with the transcript and summary attached.
The platform
One workspace for the conversation
and everything that follows.
Connect the customer’s words to the work your business needs to do. Explore the platform with us to confirm the capabilities available for your deployment.
AI Voice Agents
A first response shaped around your business name, knowledge and tone.
Live Communications
Bring conversations and their follow-up into one team workspace.
Accurate Transcription
Review the conversation in writing. Check critical details against the original call.
AI Summaries
Find the key details without reading every line of a conversation.
Action Required
See what needs to happen next, with the customer’s request in context.
Automatic Task Creation
Turn identified follow-up into structured work for the right team.
Customer Memory
Keep previous interactions connected to the customer record.
Analytics & Intelligence
Understand enquiry patterns and the work your communications create.
Human Escalation
Define when a conversation needs a person and who should handle it.
Multi-Channel Communications
A shared approach to communications, with channel availability confirmed during onboarding.
PhoneDemo setup by arrangement
WhatsAppPlanned channel · availability to confirm
SMSPlanned channel · availability to confirm
EmailPlanned channel · availability to confirm
Web ChatPlanned channel · availability to confirm
Channel connections and automated actions depend on your configuration. We confirm and test each integration before go-live.
Experience the workflow
Don’t just watch a demo.
Call Teralis.
Speak naturally to the AI Agent. Then see how the conversation becomes a transcript, summary, intent and actionable task in the dashboard.
A public demonstration number will appear here once end-to-end calling is verified. Request a guided session in the meantime.
YOUR LIVE DEMONSTRATION
- Choose a scenario from your business.
- Call the configured agent during your guided session.
- Review the conversation and the action it creates.
Use sample details during demonstrations.
Configured for your business
Your industry. Your knowledge.
Your way of working.
Configure business hours, services, questions, tone and escalation rules. The platform adapts to the business, with a shared approach to capturing communications.
Automotive
Service requests, vehicle enquiries and parts questions.
Professional Services
New enquiries, appointment requests and client callbacks.
Trades & Contractors
Job details, locations and urgent requests while the team is on site.
Property
Viewing requests, maintenance reports and tenant enquiries.
Retail
Product questions, availability enquiries and customer follow-up.
Customer Service
A clear first response and structured handover to support teams.
Enterprise
Clear controls.
Accountable deployment.
Enterprise suitability starts with evidence. We work through your security, data and operational requirements before agreeing the scope of a deployment.
Security and deployment review
The following are requirements to assess and confirm for your deployment, rather than a claim that every control is already implemented or independently certified. No security certification is claimed.
The following are requirements to assess and confirm for your deployment, rather than a claim that every control is already implemented or independently certified. No security certification is claimed.
Security & data protection
Review data flows, provider responsibilities and operational safeguards before deployment.
Role-based access
Agree who can view conversations, manage settings and act on customer requests.
Auditability
Define the records needed to trace a conversation, its outcome and staff follow-up.
Multi-tenant architecture
Review business separation and access boundaries for each customer workspace.
Encryption
Confirm encryption in transit and at rest across each service in the deployment.
Data retention controls
Agree recording notices, retention periods, deletion and export requirements.
GDPR-focused architecture
Review processing purposes, lawful basis, data agreements and customer rights.
Human escalation
Set explicit rules for sensitive, urgent or out-of-scope conversations.
Enterprise integrations
Scope required systems and validate each connection before it is described as live.
Getting started
From your business setup
to a real working demonstration.
A connected demo should show the whole journey: a real call, a conversation record and a clear action for your team. Follow these steps with the Teralis team.
Create your business
Open the Teralis application and set up a dedicated business workspace.
Configure your AI staff
Add your services, hours, common questions and greeting. Define when a person should take over.
Connect a demonstration number
Connect a supported voice provider and assign a real telephone number. Calling must be configured and tested before it is ready.
Make a real test call
Call from a mobile phone and speak naturally. Use a sample customer enquiry and test follow-up questions.
Review the result
Check the transcript, summary, caller intent and Action Required against what was said. Confirm the task reaches the right staff member.
Validate before your live demo
Test a normal enquiry, an urgent request and an out-of-hours call. Confirm access controls and remove sample customer details.
Telephony accounts, provider credentials and a verified connection are required for real calling. Contact us to confirm what is ready for your business.
Teralis Technologies
Intelligent digital staff.
Built around real work.
Teralis Technologies is the company behind Teralis: a platform for helping businesses turn customer communications into organised, actionable work.
Speak with us about your business, a pilot or enterprise deployment.
info@teralistechnologies.com